A Sport and Game Club IoT System
- ZedIoT
- January 2, 2024
- 5:20 pm
- 0 comments
Transformation of the Traditional Sports Club Business ModelOur client is a domestic experiential sports club that combines sports with various types of gaming, covering nearly 4,000 square meters and accommodating up to 1,000 people simultaneously. Initially, the club only had a few sports gaming machines, with over half of the space yet to be developed. […]
Transformation of the Traditional Sports Club Business Model
Our client is a domestic experiential sports club that combines sports with various types of gaming, covering nearly 4,000 square meters and accommodating up to 1,000 people simultaneously.
Initially, the club only had a few sports gaming machines, with over half of the space yet to be developed. The club relied on a system provided by third-party equipment suppliers, leading to several operational challenges as the business grew:
- Inconvenient User Experience: The equipment used different card-swiping systems from various manufacturers, which was cumbersome for customers.
- High Operational Costs: Equipment management was primarily manual, leading to high operating and maintenance costs. Any equipment issues required contacting the manufacturer's technicians, wasting time and impacting both daily operations and customer experience.
- Growing Demand: With the rapid growth of the sports gaming business, the client wanted to add more gaming equipment and develop a mobile app to display real-time scores, meeting customers' needs for competition and sharing. They also wanted to upgrade the equipment management system and integrate a membership system.
As a result, the client approached ZedIoT for help in developing a comprehensive management platform to enable the Internet of Things (IoT) control and unified management of all equipment and business modules.
How We Solved the Client’s Business Challenges
Game Equipment Control and Management:
- The club featured a variety of gaming machines such as baseball, ping pong, rugby, basketball, golf, punching machines, custom scoreboards, and more. We communicated with different manufacturers to determine control methods and score collection channels for each type of equipment. Based on this, we categorized the devices and conducted embedded development to meet the control needs of each type.
- The initial game controllers had poor scanning sensitivity. Our hardware engineers repeatedly adjusted the scanning boxes and replaced the controller casing materials. On the app side, we adjusted the screen brightness and background layout when displaying QR codes to ensure smooth scanning for players.
- Some user wristbands initially failed to be recognized. We tested all wristbands in-store, categorized them, and worked with the manufacturer to replace and adjust the defective ones.
- For the integration and development of the payment box, we resolved compatibility issues between the operating system and the screen by recompiling the OS and adjusting configurations to ensure the coordination of various hardware modules.
Growth in Sales and Digital Value from IoT Integration
- A unified software and hardware management system integrated all business modules, enabling the club to manage games and activities holistically, significantly increasing revenue. As a result, the client quickly opened a second and third location, reusing the IoT system from the original store to accelerate revenue generation.
- The upgraded gaming equipment supported multiple payment methods, including QR code, card, and wristband payments. It also allowed score tracking and centralized management, greatly enhancing the entertainment value of the games.
- Systematic management of gaming machines, tables, and receipt printers allowed real-time monitoring of equipment connectivity, helping the client expand their offering and increase customer engagement.
- We also signed a long-term maintenance contract with the client, providing ongoing system support to ensure their business runs smoothly without future concerns.
