Overview
A healthcare technology company offering smart wearables and a wellness community partnered with ZedIoT to launch a secure healthcare SaaS platform. Built on Dify AI workflow automation, the solution integrates device data, community content, and medical knowledge into a single scalable system.
Client Needs
The client required:
- A self-hosted AI SaaS deployment to comply with healthcare data regulations.
- Multi-tenant SaaS architecture to support both end users and healthcare partners.
- A RAG knowledge base for reliable search across medical and community content.
- Seamless API integrations with wearable devices and third-party health systems.
- Enterprise-grade security, including SSO and role-based access.
Our Solution
ZedIoT delivered an enterprise-ready platform by combining:
- Self-hosted AI Deployment for compliance and data privacy.
- Multi-Tenant SaaS Architecture with per-tenant isolation and API keys.
- RAG Knowledge Pipelines to process and organize healthcare content.
- API Integrations with wearable devices and external health services.
- Advanced Authentication for secure partner and user access.
Results & Benefits
- Personalized Insights: AI-driven analysis of wearable data reduced manual reporting time by 30%.
- Community Engagement: Users received more accurate answers in the wellness community.
- Operational Efficiency: Automated workflows streamlined admin and support tasks.
- Enterprise Scalability: The SaaS model served both consumer and healthcare provider needs.
- Compliance Ready: Sensitive health data was handled securely within a self-hosted environment.
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